Privacy Policy for nett77

1. Introduction

This Privacy Policy applies to all users of the nett77 platform, including visitors, registered players, and former account holders. It covers all personal data collected through our website, mobile applications, customer support channels, and any other means of interaction with nett77.

nett77 operates as an internationally licensed online betting and casino platform targeting players in Indonesia. As such, we comply with applicable data protection regulations in our licensing jurisdiction and respect the privacy expectations of Indonesian users. This policy is governed by international data protection standards and local best practices.

By registering an account, making a deposit, placing a bet, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

2. Data We Collect

nett77 collects several categories of personal data to provide our services, verify your identity, process transactions, and comply with legal obligations. The types of data we collect include:

2.1 Account Registration Data

When you create an account with nett77, we collect the following information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are at least 21 years old)
• Email address
• Mobile phone number
• Residential address (street, city, province, postal code)
• Username and password (password is stored in hashed format and never visible to our staff)
• Preferred currency (Indonesian Rupiah / IDR)

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and age verification requirements, we collect:

• Government-issued identification document (Indonesian National ID / KTP Nasional)
• Proof of address (utility bill, bank statement, or rental agreement dated within the last 3 months)
• Selfie photograph holding your ID (for facial verification)

These documents are securely stored, encrypted, and accessed only by authorized compliance personnel.

2.3 Transaction and Financial Data

When you deposit or withdraw funds, we collect:

• Bank account details (bank name, account number, account holder name) for Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata)
• E-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja)
• Credit/debit card details (card number, expiration date, CVV — processed securely via PCI-DSS compliant payment gateways; nett77 does not store full card numbers)
• Transaction history (deposit amounts, withdrawal amounts, dates, payment methods)
• Betting and gaming activity (bets placed, winnings, losses, game types, timestamps)

2.4 Technical and Usage Data

We automatically collect technical information when you use the nett77 platform:

• IP address and geolocation data (to verify your location is within Indonesia)
• Device information (device type, operating system, browser type, screen resolution)
• Log data (login timestamps, pages visited, actions performed, session duration)
• Cookies and tracking identifiers (see Section 7 for details)

2.5 Communication Data

When you contact our customer support team, we collect:

• Support ticket contents (your messages, questions, complaints, and our responses)
• Live chat transcripts
• Email correspondence

3. How We Use Your Data

nett77 uses your personal data for the following purposes:

4. Data Sharing and Disclosure

nett77 does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your data with the following categories of recipients:

4.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the platform, including:

• Payment processors (for deposit and withdrawal transactions)
• KYC verification services (for identity document verification)
• Cloud hosting providers (for secure data storage)
• Customer support software providers (for live chat and ticketing)
• Anti-fraud and security services (for suspicious activity detection)

All service providers are contractually bound to protect your data and use it only for the specific purposes for which it was shared.

4.2 Legal and Regulatory Authorities

We may disclose your data to law enforcement, regulatory bodies, or government agencies if required by law or in response to a valid legal request, such as a court order, subpoena, or regulatory investigation.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of nett77's assets, your personal data may be transferred to the acquiring entity. You will be notified via email or a prominent notice on our website if such a transfer occurs.

4.4 With Your Consent

We may share your data with other third parties if you provide explicit consent at the time of collection (e.g., to participate in a partner promotion).

5. Data Security

nett77 employs industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• AES-256 encryption at rest for all stored personal data
• Multi-factor authentication (MFA) for administrative access to our systems
• Regular security audits conducted by independent third-party cybersecurity firms
• Intrusion detection systems (IDS) and firewalls to prevent unauthorized access
• Staff training on data protection and security best practices

While we implement robust security measures, no system is completely immune to attacks. You are responsible for maintaining the confidentiality of your account credentials. If you suspect your account has been compromised, contact our support team immediately at [email protected].

6. Your Privacy Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of all personal data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete data.
• Right to Deletion: You can request deletion of your personal data (subject to legal retention obligations).
• Right to Data Portability: You can request your data in a machine-readable format (e.g., CSV, JSON).
• Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances.
• Right to Object: You can object to processing of your data for marketing purposes or legitimate interest grounds.
• Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request." We will respond within 30 days.

7. Cookies and Tracking Technologies

nett77 uses cookies and similar tracking technologies to enhance your user experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Essential Cookies: Required for core functionality (login, session management, security). Cannot be disabled.
• Performance Cookies: Collect anonymous usage statistics to improve site performance.
• Functional Cookies: Remember your preferences (language, currency, display settings).
• Advertising Cookies: Track your activity for targeted advertising (used only with your consent).

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the nett77 platform.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Retention periods vary by data type:

• Account data: Retained for the duration of your account plus 7 years after closure (for AML compliance).
• Transaction records: Retained for 7 years (legal and tax requirements).
• KYC documents: Retained for 7 years after account closure (regulatory compliance).
• Support communications: Retained for 3 years after ticket closure.
• Cookies and analytics data: Typically retained for 13 months.

After the retention period expires, personal data is securely deleted or anonymized.

9. International Data Transfers

nett77 operates from an offshore jurisdiction and may transfer your personal data to servers located outside Indonesia. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by regulatory authorities
• Binding Corporate Rules (BCRs) with our service providers
• Adequacy decisions recognizing equivalent data protection standards

By using nett77, you consent to the international transfer of your data as described in this policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Email: [email protected]
• Subject Line: "Privacy Policy Inquiry" or "Data Protection Request"
• Response Time: We aim to respond to all privacy inquiries within 48 hours.

For urgent data breach concerns, please mark your email as "URGENT — Security Incident" to prioritize your request.